Access TeamHIV prevention, care and support
Resources

Community resources

Phone numbers and websites for HIV care, food, housing, health and family help in Florida, across the United States and in the countries we serve.

In an emergency or crisis

EmergencyPolice, fire or ambulance in the US.911
988 Suicide and Crisis LifelineCall or text 988, any time. For Spanish, press 2 or text AYUDA.988
Domestic violenceFlorida hotline (24 hours) and the national hotline. Or text START to 88788.1-800-500-1119 1-800-799-7233
Florida Abuse HotlineReport abuse of a child or a vulnerable adult.1-800-962-2873
Florida HIV/AIDS Hotline

Free, private answers about HIV

Free, confidential information and referrals about HIV, testing and care in Florida. Open Monday to Friday 8 AM to 9 PM, Saturday 10:30 AM to 6:30 PM, Sunday 2 to 6:30 PM. You can also text FLHIV to 898211 while the hotline is open.

Hotline website ↗

Florida lists provided by our partner Share Your Heart / Victory for Youth. Numbers and hours can change, so please call ahead. Last checked October 2026.
South FloridaSouthwest FloridaNorth Florida

South Florida

Miami-Dade, Broward and Monroe

Community resource centers and food pantries (Miami-Dade)

Walk-in centers that help with food, bills, job search and more. County centers are open Monday to Friday, 8 AM to 5 PM. Also see our own food pantries.

Food

Housing

Health

  • Florida Department of HealthCounty health departments, clinics and health information.Website ↗

Mental health

  • NAMI Miami-DadeSupport and education for people with mental illness and their families.305-665-2540Website ↗
  • Miami-Dade Public Schools mental health servicesMental health resources for students and families.Website ↗

Legal

  • Legal Services of Greater MiamiFree civil legal help for people with low incomes. Phone intake Monday to Thursday, 2 to 4 PM.305-576-0080Website ↗

Family

Education

Jobs

More help

  • 211 MiamiLocal help with food, housing, bills and more, 24 hours. Or text your ZIP code to 898211.211 305-631-4211Website ↗
  • United Way MiamiCommunity programs and local help.Website ↗
  • ACCESS Florida (MyACCESS)Apply online for SNAP food benefits, cash help and Medicaid.Website ↗

Southwest Florida

Lee, Collier, Charlotte, Hendry and Glades

Food

Mental health

Health

  • Florida Department of HealthCounty health departments, clinics and health information.Website ↗

Jobs

  • FloridaCommerce (formerly DEO)Job search, unemployment help and career services.Website ↗

More help

North Florida

Tallahassee and the Big Bend

Food

Bills and utilities

Housing

Health and dental

Mental health

Mothers and families

  • Healthy Start and Healthy Families (Connect)Support for pregnant women and new families. Leon: 850-488-0288 x109; Gadsden: 850-662-1061; Jefferson: 850-601-6180; Wakulla: 850-888-6092; Liberty: 850-482-1236; Franklin: 850-872-4130.Website ↗
  • Early Learning Coalition of the Big BendHelp paying for child care and early learning.866-973-9030Website ↗
  • Early Learning Coalition of Northwest FloridaChild care help for Franklin County.850-747-5400Website ↗

Domestic violence

Legal

Jobs

More help

  • 211 Big BendLocal help line, 24 hours, for Leon and nearby counties.211 850-617-6333Website ↗
  • United Way of the Big BendLocal programs and partners.Website ↗
  • ACCESS Florida (MyACCESS)Apply online for SNAP food benefits, cash help and Medicaid.Website ↗

Help anywhere in the United States

National services that work in every state.

HIV testing, PrEP and care

  • HIV.gov Services LocatorFind HIV testing, PrEP, care, housing and mental health services by ZIP code.Website ↗
  • CDC GetTestedFind free or low-cost HIV, STI and hepatitis testing near you. In Spanish too.Website ↗
  • PrEP LocatorNationwide list of PrEP providers.Website ↗
  • Ryan White HIV/AIDS ProgramHIV medical care and support for people with low incomes or no insurance.Website ↗

Crisis and mental health

  • 988 Suicide and Crisis LifelineCall, text or chat, 24 hours. Spanish available.988Website ↗
  • SAMHSA National HelplineFree treatment referral for mental health and substance use, 24 hours, English and Spanish.1-800-662-4357Website ↗
  • National Domestic Violence HotlineSupport for people experiencing abuse, 24 hours. Text START to 88788.1-800-799-7233Website ↗

Food and local help

  • 211Connects you to local help with bills, food, housing and health, 24 hours.211Website ↗
  • findhelp.orgSearch free or low-cost programs by ZIP code.Website ↗
  • SNAP food benefitsFind out how to apply in your state. In Florida, call the SNAP line.1-866-762-2237Website ↗

Health insurance

Health services in the countries we serve

Public HIV testing and care in each country, from official government and health sources. Services and phone numbers change often; check with your local health center.

A globe turned to show Latin America
CaribbeanDominican Republic
Central AmericaBelizeCosta RicaEl SalvadorGuatemalaHondurasPanama
South AmericaArgentinaColombiaParaguayPeruUruguay
Panama partnersProbidsidaMiniMed

Caribbean

Dominican Republic

Our partners
Habi Green, LLC
Servicio Social de Iglesias Dominicanas (SSID)
Get tested
Free rapid HIV tests at COIN's clinic in Santo Domingo and at community testing events. The Ministry of Public Health is also rolling out HIV self-tests.
PrEP
Covered by a national Ministry of Health procedure (2025). Some public hospitals offer it free, including Salvador B. Gautier and José María Cabral y Báez.
HIV and health lines
CONAVIHSIDA: (809) 732-7772
COIN: 809-681-1515
Health ministry
Ministerio de Salud Pública y Asistencia Social ↗
HIV program
CONAVIHSIDA (national HIV council) ↗ and DIGECITSS
Emergency
All emergencies 911

Sources: PAHO, May 2024 · Acento, Nov 2025 · TRANSSA, Nov 2024

Central America

Belize

Get tested
HIV testing at Ministry of Health and Wellness public health facilities and through community testing. HIV self-test kits launched in 2026, and free rapid tests are offered across the country on National Testing Day (December 1).
PrEP
Offered in the public health system and expanding to primary care clinics nationwide.
HIV and health lines
National AIDS Commission: (501) 223-7592
Health ministry
Ministry of Health and Wellness ↗
HIV program
National AIDS Commission of Belize ↗
Emergency
All emergencies 911

Sources: Ministry of Health and Wellness, 2026 · Government of Belize, Aug 2025 · National AIDS Commission

Costa Rica

Our partners
Habi Green, LLC
Asociación Ministerio de Avance Cristiano Brazos de Amor
Asociación Solidaridad al Extremo
Get tested
The HIV blood test is free and confidential at any EBAIS, the CCSS primary care clinics. People without insurance can also ask for a test.
PrEP
Offered by the CCSS, the public health and social security system.
Health ministry
Ministerio de Salud ↗
Caja Costarricense de Seguro Social (CCSS) ↗
HIV program
CONASIDA (national HIV council) ↗
Emergency
All emergencies 911

Sources: La Nación, Dec 2024 · CONASIDA PrEP guideline

El Salvador

Get tested
Voluntary, confidential HIV testing with counseling at Ministry of Health (MINSAL) public health facilities.
PrEP
Offered at public health facilities since 2022, under MINSAL guidelines (2024).
HIV and health lines
SIDATEL, free HIV information line: 800-7012
Ministry of Health: 2591-7000
Health ministry
Ministerio de Salud (MINSAL) ↗
HIV program
Unidad del Programa ITS/VIH (MINSAL)
Emergency
Police 911 Medical emergencies 132
Also
Cruz Roja Salvadoreña: 2239-4930

Sources: MINSAL PrEP guidelines, 2024 · El Diario de Hoy, Jul 2026 · UNHCR

Guatemala

Our partners
Habi Green, LLC
Get tested
Free, confidential HIV, syphilis and hepatitis testing with counseling at the Ministry of Health's 12 VICITS clinics, including Guatemala City (Zona 3), Quetzaltenango, Escuintla, Izabal, Petén, San Marcos and Chiquimula.
PrEP
Being rolled out in the public health system under the 2025 national guide. Ask at a VICITS clinic.
HIV and health lines
VICITS clinic, Zona 3, Guatemala City: 2471-2280
Health ministry
Ministerio de Salud Pública y Asistencia Social (MSPAS) ↗
HIV program
Programa Nacional de Prevención y Control de ITS, VIH y Sida
Emergency
Police 110120 Red Cross 125 Firefighters 122123

Sources: PAHO, Jul 2026 · MSPAS PrEP guide, 2025 · AGN, Dec 2024

Panama

Our partners
Fundación Probidsida: HIV testing, education and support in Panama City and Colón. See locations
Hospital MiniMed: HIV and STD testing at its hospital and clinics across Panama. See locations
Get tested
The Ministry of Health (MINSA) says HIV tests are free at public health centers. Its “clínicas amigables” offer testing with counseling.
PrEP
Available for groups at higher risk through the Ministry of Health.
HIV and health lines
Probidsida HIV line: (507) 800-2525
Probidsida WhatsApp: (507) 6203-2677
Health ministry
Ministerio de Salud (MINSA) ↗
HIV program
Sección de ITS/VIH/SIDA (MINSA) and the national commission CONAVIH
Emergency
All emergencies 911

Sources: Telemetro, Jul 2024 (MINSA) · UNAIDS, Mar 2025 · Probidsida

South America

Argentina

Our partners
Habi Green, LLC
Get tested
Free, confidential HIV testing at any public hospital or health center. The Ministry of Health has an online map to find the nearest testing site.
PrEP
Offered through the public health response. Ask at a public hospital or health center.
HIV and health lines
0800 Salud Responde, free from anywhere in the country (option 1 for HIV and STIs): 0800-333-3444
Health ministry
Ministerio de Salud de la Nación ↗
HIV program
Dirección de Respuesta al VIH, ITS, Hepatitis Virales y Tuberculosis ↗
Emergency
All emergencies 911 Firefighters 100 Suicide prevention 135

Sources: Boletín N° 42, Dec 2025 · Unidiversidad, Nov 2020 (adult HIV rate) · Salud Responde · Ministerio de Salud · Emergencies

Colombia

Our partners
Habi Green, LLC
Asociación Comunitaria Nacidos con Propósito (ASONAPRO), Cartagena
El Granero de Don Alfre, Cartagena area
Get tested
HIV testing is covered by the health benefits plan, so you can ask your EPS or health provider (IPS) for a test. Cities such as Bogotá and Medellín also hold free testing days.
PrEP
Covered by the health benefits plan under a 2023 Ministry guideline. Ask your EPS.
HIV and health lines
Ministry of Health, toll-free: 01 8000 960020
Bogotá: (601) 330 5000
Health ministry
Ministerio de Salud y Protección Social ↗
HIV program
STI, HIV and hepatitis program ↗
Emergency
All emergencies 123

Sources: MinSalud · HIV prevention roadmap 2024-2025 · Policía Nacional, 2023

Paraguay

Our partners
Habi Green, LLC
Asociación Visión Paraguay (AVP)
Get tested
Free, confidential HIV and STI tests at public health posts across the country, and at PRONASIDA in Asunción (Venezuela casi Florida).
PrEP
Free in public health services, including PRONASIDA, IMT and Hospital General de Barrio Obrero. You need a negative HIV test and a medical visit first.
HIV and health lines
Mental health crisis line, free and open 24 hours: 155
Health ministry
Ministerio de Salud Pública y Bienestar Social ↗
HIV program
PRONASIDA (national HIV program) ↗
Emergency
All emergencies 911

Sources: Hoy, Jan 2024 · La Nación, Jun 2026 · PAHO, Dec 2025

Peru

Get tested
Free, confidential rapid HIV tests at Ministry of Health (MINSA) public health facilities, with results in under 30 minutes.
PrEP
Free at MINSA health facilities, offered in most regions.
HIV and health lines
Línea 113 Salud, free and open 24 hours (option 3 for HIV and PrEP): 113
Línea 113 WhatsApp: 952 842 623
Health ministry
Ministerio de Salud (MINSA) ↗
HIV program
Dirección de Prevención y Control de ITS, VIH y Hepatitis (MINSA)
Emergency
Police 105 Firefighters 116 Ambulance (SAMU) 106

Sources: Panamericana, Jun 2025 (MINSA) · Caretas, Jun 2024 · Andina · Infobae, Jun 2026

Uruguay

Our partners
Habi Green, LLC
Fundación Futuro Sustentable (FFUSU)
Rotary Club Tranqueras
Artigas Football Club
Get tested
Ask your health provider (ASSE or your mutualista) for an HIV test. The Ministry of Public Health also runs free rapid HIV and syphilis testing days around July 29 and December 1.
PrEP
Available in the health system. Ask your provider (ASSE or mutualista).
HIV and health lines
Ministry of Public Health, Monday to Friday, 9 AM to 3 PM: 1934
Health ministry
Ministerio de Salud Pública (MSP) ↗
HIV program
STI, HIV and hepatitis program ↗
Emergency
All emergencies 911

Sources: MSP · PAHO, Sep 2026 · UNAIDS

Our partner in Panama

Fundación Probidsida: HIV testing and education

A Panamanian nonprofit working since 1998 for the health, dignity and rights of people living with HIV. It offers confidential HIV testing and a laboratory, a mobile testing unit, community education, youth and women's programs, emotional support and legal help.

Probidsida website ↗

Locations

  • Panama CityCalle 33, between Av. Justo Arosemena and Av. Cuba, Casa 431Mon to Fri 7 AM to 3:30 PM; Sat 7 AM to 11:30 AMDirections ↗
  • ColónCalle 11 y Meléndez, above Restaurante Jenny (former Club Ciro)Mon, Wed and Fri 8 AM to 12 PMDirections ↗
Our partner in Panama

Hospital MiniMed: HIV and STD testing

Our partner hospital in Panama offers HIV and STD testing, along with general care, at its hospital and clinics in Panama City, San Miguelito, Panamá Oeste and the provinces. Hours can change on holidays, so please check the MiniMed website before you go.

MiniMed website ↗

  • Hospital MiniMed (24 hours)Golden Point, Vía Ricardo J. Alfaro (El Dorado), Panama CityOpen 24 hours: general care, emergency, surgery and laboratoryDirections ↗

Main clinics

  • Vía EspañaNext to Banesco, across from the Vía Argentina Metro stationMon to Sat 6 AM to 11 PM; Sun 7 AM to 11 PMDirections ↗
  • Tumba MuertoVía Ricardo J. AlfaroMon to Fri 7 AM to 10 PM; Sat 7 AM to 7 PM; Sun 9 AM to 5 PMDirections ↗

Panama City and San Miguelito

  • Calle 50Across from PencoMon to Fri 7 AM to 7 PM; Sat 8 AM to 3 PM; closed SunDirections ↗
  • Costa del EsteBusiness Park building, ground floorMon to Fri 7 AM to 7 PM; Sat 8 AM to 3 PM; closed SunDirections ↗
  • Villa LucreCentro Comercial PH Villa LucreMon to Fri 7 AM to 7 PM; Sat 8 AM to 3 PM; closed SunDirections ↗
  • Los AndesCentro Comercial Los Andes, next to Farmacias ArrochaMon to Fri 7 AM to 7 PM; Sat 8 AM to 3 PM; closed SunDirections ↗
  • San IsidroSan Isidro, San MiguelitoMon to Fri 7 AM to 7 PM; Sat 8 AM to 3 PM; closed SunDirections ↗
  • CentennialCentennial Mall, Condado del ReyMon to Fri 7 AM to 9 PM; Sat 8 AM to 3 PM; closed SunDirections ↗
  • VersallesVenVersallesMon to Fri 7 AM to 9 PM; Sat 7 AM to 4 PM; closed SunDirections ↗
  • Las MañanitasPlaza Las Américas, 24 de DiciembreMon to Fri 7 AM to 9 PM; Sat 7 AM to 5 PM; Sun 8 AM to 2 PMDirections ↗
  • Fernández de CórdobaOn the main roadMon, Tue, Thu and Fri 7 AM to 5 PM; Wed 7 AM to 3:30 PM; Sat 8 AM to 1 PM; closed SunDirections ↗

Panamá Oeste and provinces

  • Costa VerdePlaza Boulevar Costa Verde, La ChorreraMon to Fri 6 AM to 10 PM; Sat 6 AM to 5 PM; Sun 8 AM to 5 PMDirections ↗
  • Panamá PacíficoParque Internacional de Negocios, ArraijánMon to Fri 7 AM to 8 PM; Sat 8 AM to 1 PMDirections ↗

Listings are for information only. Access Team does not run or endorse these services. Please contact each one directly to confirm hours, eligibility and cost. For medical questions, talk to your doctor.